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Membership Program Manager - Job Description

Membership Program Manager - Job Description

Last updated: Friday, December 17, 2021 - 15:10

The Professional Disc Golf Association (PDGA), a not-for-profit membership organization dedicated to the promotion and sustainable growth of disc golf, sanctioned more than 6,800 tournaments thus far in 2021. The PDGA is headquartered in Appling, Georgia, and serves as the international governing body for the sport of disc golf. We have more than 107,000 active members and thousands of volunteers worldwide. For more information, visit pdga.com.

The PDGA seeks a highly organized, project oriented professional for the position of Membership Program Manager. The ideal candidate will have a sharp business mind and a proven ability to strategize, develop, implement, and manage high-level programs geared towards membership benefits and growth that can be directly applied to PDGA initiatives.

The PDGA is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We also recognize there is no such thing as a “perfect” candidate. We encourage you to apply even if you don’t meet 100% of the listed qualifications and experience. Candidates of diverse backgrounds and lived experiences who meet many of the qualifications are strongly encouraged to apply.

Responsible to: Director of Membership & Growth

Position Responsibilities

  • Create and implement innovative campaigns to increase PDGA memberships and enhance member retention
  • Develop, oversee, and manage the PDGA’s membership benefits program
  • Design the annual PDGA membership package
  • Order and schedule the delivery of membership package items to our fulfillment office in advance of each membership season and as supplies are needed
  • With the PDGA fulfillment partner, develop and implement member fulfillment programs and ensure the timely delivery of the organization’s fulfillment activities
  • Develop and present proposals to solicit new global member benefits
  • Assist the PDGA Memberships Manager with service-related duties
  • Assist underserved demographic committees with the development of membership growth programs
  • Keep abreast of emerging trends, issues, and strategies in areas related to membership associations and fulfillment services
  • With the Director of Membership & Growth:
    • Compile and analyze memberships data to identify trends and growth
    • Develop policy and procedural changes to improve the membership structure and systems
    • Manage the annual PDGA elections process
    • Develop, refine, and administer PDGA grant programs
    • Manage the PDGA Affiliated Clubs program
  • Additional duties as assigned by the Director of Membership & Growth

Essential Qualifications

  • Demonstrated success in Project or Program Management fields with skills directly transferable to developing membership programs and services
  • 4+ years formal education or job experience a related field; non-profit sector experience is an asset
  • High level of verbal and written communication skills; public speaking experience
  • Excellent organizational, time management, leadership, and project management skills
  • Proficient in using email, browsers, Microsoft Office products such as Word, Outlook, Excel, and PowerPoint
  • Ability to develop professional relationships in all aspects of the position that result in stable, consistent, reliable, and courteous communications.
  • Ability to problem solve and work independently in a changing and multi-tasking environment
  • Exceptional customer service skills: ability to tactfully communicate and work with PDGA Staff, members, volunteers, external customers/partners, and spectators
  • Professional image in personal appearance, manner, and demeanor
  • Detail oriented, self-motivated, flexible, and able to deliver results on time

Desired Qualification

  • 3-5 years experience with membership organizations, programs, or services
  • 3-5 years experience with program development, community outreach, or similar field
  • 3 years experience in public relations
  • 1-3 years experience developing inclusive programs with people from diverse racial, ethnic, and socioeconomic backgrounds
  • Grant writing experience
  • Research experience

Other Requirements

  • This is a remote work position
  • Successful candidate will be required to work flexible hours
  • Moderate expenses-paid travel is required
  • Background check required

Compensation

  • A full-time, salaried position with pay commensurate with experience and qualifications
  • Paid employee health, dental, and vision insurance
  • Simple IRA/401(k) plan with matching contribution 
  • 15 days paid vacation per year
  • 5 days paid sick leave per year
  • 9 days paid holidays
  • PDGA issued equipment and supporting services required to establish remote working capabilities
  • Complementary PDGA annual membership
  • Reimbursed job-related travel expenses
  • Continuing education opportunities
  • Employee discount at IDGC Pro Shop

Application Deadline: January 16, 2021

Projected Start Date: February 16, 2021

Don’t check every single box? Don’t worry. Tell us about the important skills and lived experiences we haven’t thought of in your cover letter.

To apply, please submit the following items to [email protected]:

  • A cover letter telling us about yourself and related experiences that make you a good candidate for this position
  • Your resume