Hey Dave -
Our testing revealed that the Traveler had some stitching deficiences . We pulled the Traveler off the market once we became aware of these. We are now in the process of testing the improved version. If everything goes well with the testing, the Traveler should be reintroduced by late spring or early summer.
We should have tested the Traveler more before we released it. For those affected, we apologize. You may contact Sam Ferrans (
[email protected]) or myself (
[email protected]) if you purchased a Traveler and have any questions or concerns.
Take care,
Harold
Thanks for the information. I think highly of your products but I have to admit it does look a bit strange to look for a particular item and see that it's been pulled off of everyone's shelves with no explanation. IMO I think you ought to place a little blurb somewhere on your web site explaining what is going on, otherwise it just looks peculiar to have no information at all. Especially when someone picks up a D.G. World News, sees and ad for it, goes to your web site and finds nothing about it there. Not everyone who is going to order that is going to think to look in this message board to figure out what happened.
Just my .02 worth...Thanks again...
-DaveB