Re: Ask Dave D Here
I purchased a tour bag last year during the early summer. I also bought dual shock sraps to go with. The loops where the biners are supposed to clip in broke within 5 days. Also the strap that holds the clip on the mesh pouch on the outside of the bag came off as well within a week.
I ought this bag off of one our local dealers (Dave O'Shea), and he just had the same problem with his bag (brand new as well). He sent them both back to innova and they replaced them for us.
Since then, Innova has made numerous revisions to it's tour bag and now is a much higher quality.