I remember seeing something a while back about a few of the Innova bags coming apart at the seam where you'd attach a set of shoulder straps. I've got one of the tour bags (the big one), maybe had it 9 months, with only 3-4 months of that time seeing any use, and the seam right where the plastic attachment is for a carbiner and straps came apart halfway through my first round on the second day of the St. Louis Open. I've got it jimmy-rigged for now, but didn't know if there was any way I could fix the seam or if I'm gonna be in the market for a new bag. Thanks
You need to call either our west coast or east coast office and let them know what happened so they can take care of you. I think you are in the east coast area.