Salomon Shoe Warranty

[dgdave]

Does anyone know if a warranty replacement pair of Salomon shoes has a one year warranty or if they fall under the original pair's year warranty?

Also, to anyone who has sent in a pair, how long did it take to get a replacement pair?

[Karma Police]

I buy all of mine from REI and they take anything back if you are not satisfied. Just had to take a pair back not too long ago b/c the sole started coming off in just a few months.

[dgdave]

I wanted to biy drom REI, but they didn't have 14s in stock

[widiscgolf]

dgdave,

I believe it is a 2 year warranty.

Try zappos.com they might have your size. Great service and free shipping.

Josh

[dgdave]

I've had the shoes for 8 months and just sent them in for the warranty replacement.

I got them and my new North Faces at zappos.

[rhockaday]

I have had one pair of Salomons replaced by Salomon because the gortex lining started to leak. I had the replacement shoes within 3 weeks.

I haven't had any issues with the soles tearing off and have been using the same pair for DG for the last 2 years. I would wonder if the sole tearing off is an actual defect or if the shoe is being used in a manner it wasn't designed for.

Richard

[widiscgolf]

Ok so what is your concern? Zappos should replace them with no problem.

Josh

[dgdave]

Zappos doesn't do replacements for defective shoe. They only do a return for new only shoes, as far as I kmow.

All Salomon shoes come with a 1 year warranty from defects. I just sent in my 1st pair in because the material ripped after 8 months and I should be getting a new pair soon. I'm wanting to know if this new pair comes with a new 1 year warranty or if they dall under the 1st pair's warranty

[widiscgolf]

Hmm....

Well I returned the same shoe different color for defective sole and received a new pair.

Give it a try.

[zbiberst]

i think they only do it ONCE for free.

[dgdave]

Is THEY Salomon or Zappos?

[zbiberst]

zappos only does it once for free, and i think if you go through zappos, they handle the warranty instead of salomon, but you may be able to deal with S directly the second time.